Automobile accidents is not an everyday occurrence for most people, but if you are ever unfortunate enough to be involved in an accident the last worry you should have is will my car be repaired correctly. Contact Collision Center of Lubbock and we will get you back on the road, with all repairs done correctly.
Frequently Asked Questions
DO YOU CHARGE FOR ESTIMATES?
No. Collision Center of Lubbock estimates are free! We can write auto insurance estimates or estimates just for you. Visit us at 2101-109th. Street for your free estimate today!
HOW LONG WILL REPAIRS TAKE?
We began with a detailed written estimate. Our trained collision estimators make every effort to anticipate problems before they arise. However, sometimes damage can be hidden and isn't visible until a vehicle has been been disassembled. If this happens, your vehicle’s completion date may need to be revised. We will keep you informed throughout the entire repair process. We we will return your vehicle to you as quickly as possible without compromising the quality.
DO I HAVE TO PAY A DEDUCTABLE?
Whether or not you are responsible for a deductible is determined by your insurance carrier and is usually determined by who was at fault in the accident.
Contact your insurance company or insurance agent to determine whether or not your deductible will be waived or if you are responsible to pay it.
If you are responsible for a deductible, your payment will be due to us upon completion of the repairs to your vehicle.
DO YOU OFFER AUTO BODY REPAIR FOR ALL MAKES AND MODELS?
Yes. We can fix your car no matter who the manufacture is, our collision technicians have years of experience in auto body repairs and will return it to like new again condition.
CAN YOU REMOVE DENTS, REPAIR HAIL DAMAGE OR DOOR DINGS?
Yes. We can remove dents, door dings and hail damage.
WHERE ARE YOU LOCATED AND WHAT ARE YOU BUSINESS HOURS?
We are located at 2101-109th. Street in Lubbock, Texas. We are approximately three blocks east of University Ave. on 109th. Street.
We are open from 8:00 am until 12:00pm and 1:00pm to 5pm Monday through Friday.
Saturdays are by appointment only. (Click Here for Google Map)
Ask questions until you receive all of the answers.
"YOU WILL HAVE TO PAY OUT OF POCKET FOR A RENTAL IF YOU USE THAT BODY SHOP."
You should not pay for a rental. The insurance company may tell you to pay for the rental and it will reimburse you. You do not need to pay for anything for later reimbursement. Many insurance companies have direct bill agreements with rental companies.
The Texas Department of Insurance Bill of Rights states that you have the right to prompt processing and payment of claims after reporting the claim. Most car insurance policies include an appraisal clause. "If the insurance company fails to meet required claims processing and payment deadlines, you have the right to collect 18% annual interest and attorney's fees in addition to your claim amount."
We are located at 2101-109th. Street in Lubbock, Texas.
We are approximately three blocks east of University Ave. on 109th. Street.
We are open from 7:30 am until 5:30pm Monday through Friday.
Saturdays are by appointment only.
(Click Here for Google Map)